Utilikilts Shipping (Internal Use Only)

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Warranty & Returns

Warranty& Returns

Please remember, all sales are final, we do not give refunds. But within 90 days, we observe a full guarantee on craftsmanship issues, and will either repair or replace at our discretion. We reserve the right to charge a repair fee (minimum $10) and/or return shipping fees (minimum $15.75) if we determine that the issue is beyond normal wear and tear, beyond proper sizing or care issues, or beyond manufacturers defect. Likewise, we reserve the right to charge a laundering fee (an insulting $50: don’t send us dirty kilts, dammit! Seriously, it’s not cool) if the kilt sent to us is dirty, smelly, or otherwise in need of a wash.

To begin the return process, please send an email with your NAME, TELEPHONE NUMBER, MAILING ADDRESS, & A DESCRIPTION OF THE ISSUE/PROBLEM YOU ARE EXPERIENCING WITH YOUR UTILIKILT to: contact@utilikilts.com

Exchanges

Wanna swap colours, styles, or sizes? Check this:
We accept exchanges of new, unworn and unwashed kilts, within 30 days of purchase. Exchanges are subject to a $20 restocking fee. Customer is responsible for shipping to and from The Utilikilts Company RMA Department.

Non-Warranty Repair

Need your kilt fixed? We can help!
After 90 days: Customer pays for shipping to UK, repair fee (minimum $10) and return shipping (minimum $15.75). If you send us a dirty kilt, we WILL charge you a laundering fee of $50. Be nice and wash that thing before sending it to us. Our seamstresses thank you in advance. Follow the RMA instructions above to get the process started.